Validation and data quality
Surface missing or conflicting data before a declaration goes out.
Implementation · Support · Automation
Get more from your
customs software.
Flow29 implements and supports customs software and develops Customs Tooling to improve or automate manual steps, data flows and recurring processes.
Around the systems you already use. Without selling you another customs platform.
Where does the process stall?
Data is retyped from ERP, WMS or documents into the customs system.
The same screens and steps are repeated for every file.
Errors only surface once a declaration has gone out.
IT and the software supplier point at each other while the work sits waiting.
An implementation is live, but significant functionality is never used.
There is no clear view of pending, rejected or incomplete work.
Three pillars
What Flow29 does
01
Implementation
Implementation and improvement of customs software, from configuration and data mapping to interfaces, testing, go-live and handover.
02Support
Support for users, incidents, configuration, mappings and recurring issues, with attention to the underlying cause.
03Automation
Automation of repeatable process steps, data processing, validation and monitoring, often delivered as Customs Tooling.
Customs Tooling
Practical tools around existing software
Customs Tooling does not replace your customs system. It adds what is missing: checks, data processing, workflow support and monitoring.
Data preparation and transfer
Prepare ERP or WMS data for the customs system without retyping.
Process automation
Carry out the repeatable steps that are identical for every file.
Monitoring and alerts
Show pending work, rejected items and processing that did not complete.
The role of Flow29
Between customs operations, IT and the systems
Flow29 translates between the customs department, IT, software suppliers and the ERP, WMS, TMS and customs systems involved. In doing so it keeps track of where data comes from, who is responsible for exceptions, and how the complete flow keeps working in daily practice.
| Customs operations | Know the process and where responsibility sits. |
| IT and suppliers | Know the systems and the technology behind them. |
| Flow29 | Translates between the two and keeps track of where data originates and who owns exceptions. |
Method
Understand, record, build, test, hand over
The same order for implementations, support, automation and tooling. What is delivered depends on the engagement.
Current situation
- 01Understand
- 02Define
- 03Configure or build
- 04Test
- 05Hand over and improve
Specialist knowledge, personal responsibility.
Flow29 was founded by Peter Arts. You work directly with the specialist who analyses the process, reviews the configuration and remains involved in delivery. At the same time, Flow29 is built on more than personal effort: a defined method, documented solutions and reusable Customs Tooling.
Discuss your situation
Tell us what is going on. Flow29 will assess whether implementation, support, process improvement or Customs Tooling can help.